Privacy Policy

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Ion Sign Company Privacy Policy

#1. Our commitment to protecting your privacy.

Ion Sign & Advertising Company, LLC (hereinafter “Ion Sign Company”) respects your privacy and is committed to protecting it. We’ve developed this General Privacy Policy to address how Ion Sign Company and its affiliates collect, use, disclose, transfer and store your information. To ensure that your personal data is secure, we communicate our information security and privacy guidelines to all Ion Sign Company employees and enforce privacy safeguards within the company.

#2. What information do we collect?

For visitors to our publicly available website, we collect information from you when you browse or chat on our site, subscribe to our newsletter and email campaigns, or fill out a form. When filling out forms or chatting on our site, as appropriate, you may be asked to enter your name, company name, email address, mailing address, and/or phone number.

We also collect certain information about your session when you visit our website, including internet protocol (IP) addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We also use cookies as described in Section 5 below. Please note that this online General Privacy Policy applies only to information collected through our website and not to information collected offline.

#3. How do we use the information?

Ion Sign Company uses your personal identification information to provide you with services and help us better understand your needs and interests. Specifically, we use this information to help you generate a proposal on your sign project, to communicate with you, and to provide great service and support. We collect personal data for legitimate business purposes, which may include:

 
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  •  To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails (the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions)
  • To administer enrollment in a partner or in special pricing programs
  • To administer a contest, promotion, survey, or other site feature

#4. How is your information protected?

We implement security measures to maintain the safety of your personal information when you enter or submit it. These precautions may include password protection for online information systems and restricted access to personal data.

All inquiries from outside the company concerning identity, employment record, or performance of a current or former employee are referred to the Human Resources department and/or an attorney, who will verify the credentials of the agency representative before releasing information about a current or former employee.

Ion Sign Company takes reasonable and appropriate measures to secure your personal data.

Our publicly available website is hosted on a secure server.

#5. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites’ or service providers’ systems to recognize your browser and capture and remember certain information. Cookies do not cause damage to your device, do not contain viruses, trojans or other malicious software.

We use cookies to help us to understand and save your preferences for future visits and gather information about site traffic and site interaction so that we can offer better site experiences and tools to our online visitors in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Visiting and surfing on our website is possible without cookies. Most browsers accept cookies automatically. You may alter the security settings of your web browser in order to stop your device from receiving and storing cookies, to allow receiving and storing cookies from selected websites only, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on the usability and user guidance of websites and other online services. You may delete cookies stored in your browser at any time. Information stored in such cookies will be removed from your device.

The cookie consent period for our website is 90 days.

#6. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer information to outside parties. This excludes third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety, or share personal information as necessary to other corporate entities as part of a business transition such as a merger, acquisition, or sale of assets.

#7. Social plugins

Ion Sign Company is participating in social networks and uses social plugins on our website. These social network features may collect your IP address, and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. In some instances, they may also connect directly to the social network servers.

Your interactions with these features are governed by the privacy policy of the company providing it. Please refer to the data privacy policies of individual social networks for more details about how they collect, store, and process data.

#8. Google analytics & Google ads

We use Google Analytics which is a web analyzing tool of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google“) for the purposes of the adequate design and continuous optimization of our website. Google Analytics works with cookies and creates pseudonymized usage profiles, which enable an analysis of your use of our website. Information stored in such cookies (such as browser type/version, operating system used, referrer URL, Hostname of the accessing computer, time of server request) are usually transmitted to and stored on Google’s servers in the USA.

Due to the activation of the IP anonymization (IP masking), Google will truncate and therefore anonymize the IP address of your device within the European Union or the European Economic Area.

We contracted with Google to analyze your use of this website in order to produce reports on the activities on our website and provide more services connected to the use of our website and the internet in general. The IP address provided by your browser will not be combined with other Google data. The information may be transferred to third parties if this is required by law or if third parties process this data on behalf of Google.

You may prevent Google from recording and processing data on your use of our website (including your device’s IP address) and storing such information in a cookie by downloading and installing a browser deactivation add-on from http://tools.google.com/dlpage/gaoptout?hl=en. For more information, see Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/.

We use Google ads to advertise our products and services. We may share your name, phone number, email address and location with Google Ads for better audience matching. However, we use hashed data for all personal information (name, email and phone), which maps the original string of characters to data of a fixed length. An
algorithm generates the hashed data, which protects the security of the original text.

#9. Emails

Emails, including our newsletter, promotional and update notifications, are sent by means of Constant Contact. Email addresses, as well as other data described in the context of this information, are stored on the servers of Constant Contact. Constant Contact uses this information to send out and evaluate emails on our behalf. In addition, Constant Contact can use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of emails for economic purposes in order to determine from which countries the recipients come. However, Constant Contact does not use the data of our email recipients to contact them independently or transfer data to third parties.

You may terminate the receipt of our emails at any time, which means revoke your consent. You will find a link to unsubscribe from our email communication at the bottom of each email.

#10. Links to other websites

Our website includes links to other websites whose privacy practices may differ from those of Ion Sign Company. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

#11. Compliance with Children’s Online Privacy Protection Act

As a business service, Ion Sign Company does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age.

#12. California Privacy

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Ion Sign Company or its subsidiaries to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to info@ionsignco.com or write us:

Ion Sign & Advertising Company, LLC.
6608 N Western Avenue #1501, Oklahoma City, OK 73116 USA

Attn: Privacy Policy

#13. Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

#14. Inquiries/Contact Us

Ion Sign Company commits to resolve complaints about your privacy and our collection or use of your personal information. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, contact us at info@ionsignco.com with any questions or concerns.
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